Refund policy
Return & Refund Policy
Last Updated: February 2026
Thank you for shopping with Elevated Hippie! We want you to love what you ordered. If something isn’t right, we’re here to help. Our return policy is outlined below.
Returns
We accept returns on eligible items within 7 days of delivery or in-store purchase, subject to the following conditions:
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Items must be unused, unworn, and in original condition
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All tags and packaging must be attached
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Proof of purchase is required
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A Return Authorization (RA) number must be obtained before sending any item back
To initiate a return, email: hitmeup@elevatedhippie.co
Customers are responsible for return shipping costs unless the return is due to:
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incorrect item sent
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damaged/defective merchandise
Final Sale Items (No Returns)
The following items are final sale and not eligible for return or exchange:
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Items marked sale
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Items purchased at a discount or promotional price
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Clearance items
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Limited-release or seasonal markdowns
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Gift cards
Please review sizing and product details carefully before purchasing sale merchandise.
Refunds
Once an approved return is received and inspected:
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Refunds are issued to the original payment method
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Processing typically takes 3–7 business days
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Shipping costs are non-refundable
If an item is returned used, worn, damaged, or without tags, the return may be denied.
Exchanges
We do not guarantee exchanges due to limited inventory.
If you need a different size or item, the fastest option is to place a new order and return the eligible item.
Damaged or Incorrect Items
If you receive a defective or incorrect product, contact us within 3 days of delivery at:
Include:
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order number
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description of the issue
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photos of the item
We will make it right.
Non-Returnable Items
For hygiene and product integrity reasons, we do not accept returns on:
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worn apparel
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washed items
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intimate or personal-care items
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items without original tags
Contact
Questions about returns?
Email: hitmeup@elevatedhippie.co